Joe Black offers free delivery within Australia, however we do not ship to New Zealand.
We’ll process your order as soon as possible within standard business hours, and we’ll aim to have it shipped within 1-3 business days. Once your order has been shipped we will notify you via email with a tracking code.
Delivery times vary, but we aim to have your items(s) delivered within 5 working days.
If for some reason we don’t have your item in stock, there may be a delay of up to 3 working days. This may cause a further delay in the delivery time.
Please ensure you provide a physical address where there will be someone to sign for your item(s). Note, we cannot deliver to a PO Box.
If you have any other shipping/returns/refunds-related enquiries, check our Returns Policy. But just be sure that we are committed to getting the best result for you whatever happens.
If you have any questions, email us at firstname.lastname@example.org.